AI Voice Agents for Insurance

Answer every call.
Capture every lead.
Zero wait times.

BindIQ's Voice AI delivers human-like conversations that handle quotes, claims, and service 24/7. Deploy in one week, not months. Your agents focus on complex cases while AI handles the rest.

100%
Calls Answered
100%
Leads Captured
50%
Faster Claims Processing
1-week deployment24/7 availabilityIntelligent handoffs

Today’s flow

Caller
IVR Menu
Hold Queue
Human Agent
Data Entry
Outcome

BindIQ flow

Caller
BindIQ Agent
Human Agent (when needed)
Outcome

AI handles the conversations, agents make the decisions

BindIQ answers questions, explains coverage, and guides customers through every step then delivers everything pre-filled when agent expertise is needed

Scale instantly

Handle unlimited simultaneous calls without hiring. Perfect for peak times, after-hours, or rapid growth periods.

Unlimited capacity

Increase revenue

Capture 100% of leads with instant response. AI qualifies prospects and delivers warm transfers to agents ready to close.

Qualified leads

Ensure compliance

Built-in state regulations and automated documentation. Every call recorded, transcribed, and flagged for compliance issues.

100% audit trail

Conversational AI that knows insurance

Human-like conversations that answer questions, explain coverage, calculate quotes, and guide customers — while preparing everything agents need for decisions

Human-like conversations

Natural speech that handles interruptions, understands context, and responds with empathy. Customers feel heard and helped.

Truly conversational

Insurance expertise built-in

Answers coverage questions, explains policy terms, calculates quotes, and guides through claims — like your best agent would.

Full knowledge base

Complete information capture

Through natural conversation, gathers all details for applications, claims, and changes — delivered structured to agents.

Pre-filled forms

Multilingual conversations

Automatically detects and converses fluently in 25+ languages. Serve every customer in their preferred language.

25+ languages

Smart escalation & handoffs

Knows when to involve agents — serious incidents, complex cases, emotional situations. Agents get everything pre-filled.

Intelligent routing

One week deployment

White glove setup. No complex integrations or workflow changes required.

Live in days

AI converses naturally, escalates intelligently

BindIQ handles full conversations answering questions, providing guidance, showing empathy. It knows exactly when human expertise is needed and delivers everything pre-filled

Automatic escalation triggers

Serious incidents
Major accidents or injuries escalate instantly
Complex underwriting
Unusual risks routed to specialists
Fraud indicators
Suspicious patterns flagged for review
Emotional distress
Upset callers transferred with care
Legal concerns
Liability issues go straight to experts
Customer request
Anyone can ask for an agent anytime

What agents receive

1
Complete conversation transcript
Full context of what's been discussed
2
Pre-filled forms & applications
All data captured and structured
3
Warm transfer with introduction
Customer never repeats information
Result: Agents close deals faster with zero data entry

Effortless integrations for your workflow

BindIQ works seamlessly with the insurance platforms you already use. Custom integrations available for your specific needs.

Applied Epic
EZLynx
Vertafore
Duck Creek
Guidewire
Salesforce
Applied Epic
EZLynx
Vertafore
Duck Creek
Guidewire
Salesforce

Built for every insurance workflow

End-to-end AI automation for the complete insurance lifecycle, with seamless handoffs to human agents when expertise is needed

New Business & Quotes

AI explains coverage options, answers questions about deductibles and limits, calculates quotes, and gathers all application details through natural conversation.

Multi-carrier quoting
Document collection
Instant eligibility check
Appointment scheduling

Renewals & Retention

AI reviews current coverage, explains changes in rates, discusses new discounts, and helps customers understand their options — all while updating their information.

Automated reminders
Coverage optimization
Risk assessment
Policy comparisons

Claims & FNOL

AI expresses empathy, ensures everyone is safe, explains the claims process step-by-step, gathers all details, and schedules next steps — like a caring agent would.

24/7 claim intake
Photo & document upload
Adjuster scheduling
Status updates

Service & Endorsements

AI explains policy terms, processes changes, answers coverage questions, and provides documents. Complex modifications seamlessly transferred to specialists.

Address & vehicle changes
Policy modifications
Document delivery
Coverage adjustments

Go live in one week, not months

Professional onboarding process that integrates seamlessly with your existing systems. Our team handles the setup while you focus on your business — and we stay with you every step after launch.

01
Map your call flows

We document the full insurance lifecycle — new policies, renewals, endorsements, service, and claims.

02
Configure BindIQ agents

We train AI on your products, encode flows, disclosures/consents, escalation and compliance rules into white-label agents.

03
Scale testing

We load-test and QA agents for concurrency, edge cases, and compliance checks.

04
Connect your telephony

We integrate with your existing phone provider (e.g., Twilio, Vonage, RingCentral).

05
Deliver data to your systems

We push structured intake wherever you need it - CRM/AMS, spreadsheets, email, APIs, and more.

06
Monitor & optimize

Real-time dashboard with compliance flags, recordings/transcripts, and dedicated ongoing support to continuously improve performance.

Live in 1 week or less

Built with security and compliance in mind

We take data protection seriously. Every aspect of BindIQ is designed to keep your customer information secure and your operations compliant

End-to-end encryption

All calls and data are encrypted using industry-standard 256-bit AES encryption, both in transit and at rest.

Insurance-aware compliance

Built with TCPA requirements, state regulations, and consent collection automated into every conversation flow.

Complete audit trails

Every interaction is recorded, transcribed, and timestamped. Full documentation available for compliance reviews.

Your data, your control

You own all your data. Export anytime, delete on request. We follow GDPR and CCPA data protection principles.

Transparent operations

Real-time monitoring dashboards show exactly what's happening. No black box - full visibility into every interaction.

Enterprise infrastructure

Built with redundancy, automatic failover, and 24/7 monitoring. Designed for 99.99% uptime.

Pricing

Talk to us for details.

Start small, scale fast

Ready for AI that truly understands insurance?

Join leading agencies using conversational AI to answer questions, guide customers, and prepare everything agents need. No more data entry, just decisions.